Privacy Policy

Last updated: March 2026

About Us

Peaches & Pairs™ is a brand of Reni Brands Pty Ltd (ABN: to be confirmed upon registration), based in Epping, VIC, Australia. This Privacy Policy explains how we collect, use, and protect your personal information in accordance with the Privacy Act 1988 (Cth), the Australian Privacy Principles (APPs), and the Privacy and Other Legislation Amendment Act 2025 (POLA Act).

Information We Collect

We collect information you provide directly to us, such as when you join our waitlist, place a pre-order, subscribe to our newsletter, complete the Peach Quiz, or contact us for support. This includes your name, email address, shipping address, phone number, and payment information. We also collect information automatically when you use our website, including your IP address, browser type, pages visited, and time spent on the site.

How We Use Your Information

We use the information we collect to process and fulfil your orders and pre-orders, communicate with you about your orders and our products, send you marketing communications (with your consent), personalise your experience based on quiz responses, improve our website and services, comply with legal obligations, and prevent fraud and abuse.

Automated Processing

Our Peach Quiz uses your responses to recommend products that may suit your skin concerns. This is a simple rule-based recommendation and does not involve automated decision-making that produces legal or similarly significant effects. You are not bound by any quiz recommendation.

Children's Privacy

This website is not directed at children under 15 years of age. We do not knowingly collect personal information from children under 15. If you believe we have inadvertently collected such information, please contact us immediately at [email protected].

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website and conducting our business, such as payment processors, shipping carriers, and email marketing platforms (including Klaviyo). These providers are contractually obligated to keep your information confidential.

Cookies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. For more information, see our Cookie Policy. We will always ask for your consent before placing non-essential cookies.

Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law. When your data is no longer needed, we will securely delete or anonymise it.

Your Rights

Under Australian Privacy Law, you have the right to access the personal information we hold about you, request corrections to inaccurate information, and request deletion of your data in certain circumstances. To exercise these rights, contact us at [email protected].

Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected] or by mail at Peaches & Pairs™, c/o Reni Brands Pty Ltd, Epping, VIC 3076, Australia.